 | Richard Corley at the IT.CAN 18th Annual Canadian IT Law Association Conference |
October-21-2014
| Lawyer | Richard Corley |
| Area | Technology |
Details
October 20 - 21, 2014
The Marriott Chateau Champlain Hotel
Montréal, Quebec
Tuesday, October 21, 2014
Strategic Use of Outsourcing Arrangements
This session will cover:
- From tactical to strategic: changing customer requirements, expanding and evolving delivery options
- Managing complexity: customer as integrator, governance of multi-vendor environments, unique requirements of business process outsourcing transaction, alignment of incentives
- Contractual implications: enterprise master agreements, emerging cyber-security issues and challenges, security in multi-vendor environments, service levels and enforceability
