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Richard Corley at the IT.CAN 18th Annual Canadian IT Law Association Conference


Lawyer Richard Corley
Area Technology


October 20 - 21, 2014
The Marriott Chateau Champlain Hotel
Montréal, Quebec

Tuesday, October 21, 2014
Strategic Use of Outsourcing Arrangements

This session will cover:

  • From tactical to strategic:  changing customer requirements, expanding and evolving delivery options
  • Managing complexity: customer as integrator, governance of multi-vendor environments, unique requirements of business process outsourcing transaction, alignment of incentives
  • Contractual implications: enterprise master agreements, emerging cyber-security issues and challenges, security in multi-vendor environments, service levels and enforceability

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