Brazilian startup Carecode has launched with a US$4.3 million pre-seed round. The company is developing AI agents to automate the administrative work surrounding medical appointments – tasks typically handled by healthcare call centers. These automated capabilities include appointment scheduling, confirmations, rescheduling and managing cancellations. The AI can also proactively fill cancelled time slots and escalate complex cases to human staff when needed.
The system is designed for the Brazilian market and integrates with WhatsApp, supporting both text and voice messages to accommodate older and low-income users who prefer audio communication. According to early pilot results, Carecode’s AI can perform most of a call center’s workload at a significantly lower cost. The startup currently targets Brazil’s healthcare sector, where administrative and call center costs account for an estimated 50% of provider revenue, or roughly US$100 billion annually.
Smartphones have become integral to daily life, raising increasing apprehensions about their impact on attention, productivity and overall digital habits. As reliance on smartphones has grown, so has…
Developer Rockstar Games and publisher Take-Two Interactive recently opened pre-orders for Grand Theft Auto VI (“GTA 6”), marking the first franchise instalment in thirteen years. Since the launch of…
A new iOS app called Sniff is taking a different approach to social networking by connecting dog owners within the same neighbourhood. Rather than encouraging users to build broad online communities…
The fully autonomous ridesharing service, Waymo, is looking to add a new ridesharing option for Torontonians with self-driving vehicles. Waymo is a driverless taxi service where users can hail an…
Four years after Canada shut Huawei out of its 5G networks, one of its former subsidiaries is hoping for a second chance in the Canadian market. Honor Device Co., a Chinese consumer electronics…
Quantum computers have long been promised to reshape the leading edge of computing technology, facilitating machines capable of completing operations unthinkably time-intensive for classical computers…
