Outsourcing
Outsourcing is a strategic business decision that impacts cost efficiency, operational resilience, regulatory compliance, and long‑term growth. Organizations pursuing outsourcing, whether IT outsourcing, business process outsourcing, managed services, or transformational initiatives; must manage commercial risk, evolving technologies, workforce issues, and heightened data protection obligations, often across multiple jurisdictions.
Goodmans helps clients structure and manage outsourcing arrangements that deliver measurable business value. We work closely with clients to align legal solutions with commercial objectives on matters including:
- Outsourcing Strategy, Structuring, and Transaction Support. From RFP development to contract negotiation and implementation, we help clients allocate risk, preserve flexibility, and establish governance frameworks that support performance, scalability, and innovation. We advise on all stages of outsourcing transactions, including IT outsourcing, cloud and managed services, shared services, and complex commercial outsourcing arrangements.
- Integrated Regulatory, Data, and Workforce Expertise. Outsourcing raises interconnected legal issues involving privacy and data protection, cybersecurity, intellectual property, employment, pensions, tax, and sector‑specific regulation. Our multidisciplinary outsourcing legal team enable clients to address compliance, data security, and workforce transition issues seamlessly within a single, coordinated strategy.
- Lifecycle Support for Evolving Outsourcing Relationships. Outsourcing relationships rarely remain static. We advise clients throughout the lifecycle of their outsourcing arrangements, including renewals, transformations, service restructurings, dispute resolution, and renegotiation. Our focus is on practical solutions that minimize disruption, protect business continuity, and position clients to adapt as technologies, regulations, and business priorities evolve.
Clients rely on Goodmans as trusted outsourcing lawyers in Canada and beyond. We help organizations execute, manage, and evolve outsourcing arrangements with confidence.
Key Contacts
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Allan Goodman
Partner -
Peter Ruby
Partner -
Jessica Bishop
Partner
Insights
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Technology
Technology Sourcing 2021 - Canada Chapter
Jessica Bishop and Peter Ruby co-authored the 1st edition of the International Comparative Legal Guide - Technology Sourcing 2021, Canada chapter. The Canada chapter covers common issues in technology… -
Litigation and Dispute Resolution
International Comparative Legal Guide - Outsourcing 2020 - Canada Chapter
This Update was first published as the Canadian chapter in the International Comparative Legal Guide - Outsourcing 2020 on July 16, 2020. Click here to view the full publication.In this Canada… -
Technology
Summary and Discussion of Atos v Sapient, 2016 ONSC 6852
The Ontario Superior Court of Justice recently addressed a dispute about an outsourcing project, making interesting rulings concerning (i) limitation of liability clauses, including the exclusion of…
News & Events
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Outsourcing
Goodmans Lawyers Interviewed in "A Matter of Law: Q&A Confronts the Legal Fallout of COVID-19", Nearshore Americas
Nearshore Americas consulted Richard Corley, Peter Ruby, and Steve Inglis, from the Canadian law firm Goodmans LLP, to increase the level of clarity on common questions arising during the crisis.The… -
Technology
Peter Ruby at the CORE Discussion Forum - The Danger of Making Misrepresentations in an RFP Response
To start this session, Peter Ruby will describe a very recent decision of the Ontario Superior Court of Justice that addressed the failed procurement of a major software system by a Canadian…