Join Goodmans Associate General Counsel Eugene Cipparone and Associate Joeley Pulver at Inside Practice’s Inside Legal KM: Toronto on Thursday, May 21, 2026.
Eugene will be moderating the session, “Leveraging KM When Clients Say No to AI: Building Governance, Oversight, and Audit-Ready Safeguards” taking place from 1:45 - 2:30 PM EDT.
As client expectations around AI usage continue to evolve, law firms must be prepared to support matters where AI use is restricted or prohibited altogether. This session explores how firms can establish clear governance frameworks, internal guidelines, and oversight mechanisms to ensure compliance with client requirements. Attendees will learn practical approaches for designing AI-restricted workflows, auditing and documenting work to confirm non-use of AI, and managing client expectations while minimizing risk and preserving trust.
Joeley will be speaking at the session, “The Next Horizon: AI, Knowledge, and the Future of Legal Work” taking place from 4:05 - 4:50 PM EDT.
As AI capabilities continue to evolve, Canadian law firms are entering a new phase - one in which the opportunity is no longer defined by tools alone, but by how effectively knowledge, people, and change are managed together. This session looks beyond today’s AI pilots to explore what next‑generation technologies could mean for legal knowledge and work, and why KM sits at the centre of sustainable adoption. Through a forward‑looking and human‑centred lens, the discussion examines how firms can navigate functional and generational differences in adoption, bridge the gap between capability and use, and lead meaningful change. The session also brings in voices from the next generation of KM, innovation, and legal professionals, offering insight into how emerging technologies are shaping their expectations, skills, and careers. Grounded and optimistic, this closing conversation focuses on how strong KM strategies that are anchored in thoughtful change leadership, can help law firms build a future where AI amplifies talent, learning, and impact across the organization.
For more information and to register for this event, click here.
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